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Privacy Policy

Introduction

Welcome to Sunriver Storage. We value your business and respect your right to privacy. This Privacy Policy describes how Sunriver Storage ("we," "us," or "our") collects, uses, protects, and shares information about you when you visit our website located at [Insert Website URL], use our storage services, or communicate with us.

By using our website or renting a storage unit from us, you agree to the collection and use of information in accordance with this policy.

Information we Collect

We collect different types of information to provide and improve our services to you.

A. Personal Information

While using our website or renting a unit, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Mailing and/or Physical Address

  • Driver’s License Number or Government ID (for rental verification)

  • Vehicle Information (if storing a vehicle or RV)

  • Emergency Contact Information

B. Payment Information

We collect payment details to process your rental fees. We use third-party payment processors (such as [e.g., Stripe, PayPal, Storable]) to handle these transactions securely. We do not store your full credit card number or bank account details on our own servers; they are tokenized and stored by the payment processor.

C. Operational & Security Data

To maintain the security of our facility and your property, we collect:

  • Gate Access Logs: We record the date and time your unique access code is used to enter or exit the facility.

  • Video Surveillance: We utilize Closed Circuit Television (CCTV) cameras throughout the facility. Images and video of you and your vehicle may be recorded while you are on the premises.

D. Usage Data (Website)

We may collect information on how the Service is accessed and used. This Usage Data may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may employ third-party companies (such as facility management software or payment processors) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf.

  • Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If Sunriver Storage is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

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